Novi Bet Terms & Conditions — Full English Version

Please read these Terms & Conditions carefully before using our platform. Make sure you have a clear understanding of your rights and responsibilities.

Last Updated: January 1, 2026
Last Updated: January 1, 2026  |  Effective Date: January 1, 2026
Important Notice

By creating or using an account on the Novi bet platform, you agree to these Terms & Conditions. Please read them in full. If you do not agree with any of the terms, please refrain from using the platform.

1

General Terms & Conditions

Novi bet ("we", "us", "the platform") is an internationally licensed online betting and gaming platform. These Terms & Conditions ("Terms") form a legally binding agreement between you and Novi bet. By accessing or using the platform, you agree to be bound by these Terms.

These Terms may be updated from time to time. We will notify you of any changes by email or via a platform notification. Continued use of the platform after any changes constitutes your acceptance of the updated Terms.

  • These Terms are provided in English for the convenience of users in Bangladesh.
  • In the event of any dispute, the English version shall prevail.
  • These Terms are governed by international gaming law and the regulations of Novi bet's licensing authority.
2

Account Registration & Eligibility

To open an account with Novi bet, you must be at least 18 years of age. All information provided at registration must be accurate, complete, and up to date. Providing false or misleading information will result in immediate account closure and any available balance may be forfeited.

Each individual may register only one account. Opening multiple accounts by the same person or on behalf of the same household is strictly prohibited. Accounts linked by the same device, IP address, or payment method will be flagged as duplicate accounts.

  • A valid national ID card or passport must be provided at the time of registration.
  • A KYC (Know Your Customer) verification process must be completed to verify your account.
  • Keeping your account password secure is entirely your responsibility.
  • Any unauthorised access to your account must be reported to Novi bet immediately.
Warning

Opening an account on behalf of a minor or allowing a minor to use the platform is strictly prohibited and a punishable offence.

3

Bonus & Promotion Terms

Novi bet offers a range of bonuses and promotions — welcome bonuses, deposit bonuses, cashback, free spins, and more. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.

Wagering requirements apply to all bonuses as a general rule. This means a specified amount must be wagered before any bonus funds can be withdrawn. The wagering requirement for each bonus is listed on the promotions page.

  • Only eligible account holders may claim bonuses.
  • A bonus offer may not be claimed more than once.
  • Bonuses must be used within the specified validity period from the time of receipt.
  • Bonus funds cannot be withdrawn directly; they may only be used for betting.
  • Novi bet reserves the right to modify or cancel any bonus at any time.
  • Opening multiple accounts to take advantage of bonus offers is strictly prohibited.
4

Deposit & Withdrawal Policy

Novi bet supports deposits and withdrawals via bKash, Nagad, and Rocket. The minimum deposit amount is BDT 500 and the minimum withdrawal amount is BDT 1,000. Maximum deposit and withdrawal limits depend on your account's verification level.

Withdrawals are generally processed within 15 minutes to 24 hours of the request. However, withdrawals may be delayed if KYC verification is not complete. Identity verification is mandatory before your first withdrawal.

  • Withdrawals can only be made to the same payment method used for the deposit.
  • The name on your payment method must match the name on your account.
  • Novi Bet may request additional verification for any suspicious transactions.
  • All transactions are monitored to prevent money laundering.
  • An inactivity fee may apply if there is no activity on your account.
Fast Withdrawal Tips
  • Keep your KYC complete — it speeds up the withdrawal process.
  • Keep your account information up to date at all times.
  • Always provide the correct payment number — funds sent to a wrong number may not be recoverable.
5

Betting Rules

All betting decisions on Novi bet are final. Once a bet is confirmed, it cannot be changed or cancelled, except in special circumstances such as a technical error or event cancellation. All betting odds are updated in real time.

Novi Bet is not responsible for connectivity issues or delays during live betting. If a sports event is cancelled, the stake for the relevant bet will be refunded. For rescheduled events, Novi Bet's own policy will apply.

  • Minimum bet amounts may vary depending on the event and market.
  • A Maximum Win Limit applies to each event.
  • Unusual or suspicious betting patterns will be investigated.
  • Bets found to be connected to match-fixing or corruption will be voided.
6

Prohibited Activities

The following activities are strictly prohibited on Novi bet. Violating these prohibitions will result in permanent account closure and forfeiture of all balances.

  • Placing bets using bots, scripts, or automated software.
  • Using another person's account or selling your account.
  • Using the platform for money laundering or illegal financing.
  • Attempting to hack the platform's systems or software.
  • Abusing bonuses or engaging in bonus arbitrage.
  • Harassing or threatening other players.
  • Operating an account using a false identity.
Consequences

If any prohibited activity is detected, the account will be suspended without notice and relevant information may be referred to law enforcement authorities.

7

Privacy & Data Security

Novi bet takes the security of your personal data seriously. All information you provide is protected by SSL encryption. We do not sell your data to third parties. However, information may be shared with regulatory authorities where required by law or for fraud investigation purposes.

Novi bet uses cookies and tracking technologies to improve the platform and deliver a personalised experience. For more details, please see our Privacy Policy Read.

  • You have the right to update your account information at any time.
  • Contact support to request deletion of your data.
  • We do not collect data from anyone under the age of 18.
8

Account Closure & Suspension

Novi bet reserves the right to suspend or close any account at any time and for any reason. This is typically due to a breach of terms, fraudulent activity, or security concerns. Upon account closure, any valid balance is generally returned unless there are grounds for forfeiture.

You may close your account at any time. For self-exclusion, your account can be temporarily deactivated for a specified period.

  • Account closure requests must be submitted by email.
  • All pending bets will be settled before the account is closed.
  • Attempting to open a new account during an active self-exclusion period is strictly prohibited.
9

Responsible Gaming

Novi bet is committed to responsible gaming. We want you to enjoy gaming as entertainment — not as a source of addiction or financial harm. Our platform lets you set deposit limits, loss limits, and session time limits.

If you feel that gaming is having a negative impact on your life, contact our support team immediately or use the self-exclusion option.

Please Note
  • Do not gamble in an attempt to recover money you have lost.
  • Never bet beyond your budget.
  • Do not use gaming as a substitute for spending time with family and friends.

For more details, visit our Responsible Gaming View page.

10

Terms & Conditions Changes & Updates

Novi bet reserves the right to update these Terms & Conditions at any time. For significant changes, we will endeavour to provide at least 7 days' notice. However, immediate changes may be made where required for legal or regulatory reasons.

You can check the "Last Updated" date at the top of this page to see whether the Terms have changed recently. It is your responsibility to review this page regularly.

  • If any part of the Terms & Conditions is found to be unenforceable, the remaining provisions will continue to be in full effect.
  • For any questions regarding these Terms, please contact our support team.
  • Disputes will be resolved through international gaming arbitration procedures.

Why Novi Bet Is Trusted

Our platform places the highest priority on user protection and transparency.

Licensed & Regulated

Novi bet operates under an international gaming licence. All our operations are overseen by regulatory authorities, ensuring your safety and security.

SSL Encryption Protection

All your transactions and personal information are protected by 256-bit SSL encryption. Your data is never sold to third parties.

Fast Withdrawal Processing

Getting your winnings quickly is your right. For KYC-verified accounts, withdrawals are typically processed within 15 minutes to 24 hours.

Transparent Fair Play Policy

All games on Novi bet are powered by certified RNG (Random Number Generator) technology. Outcomes are entirely fair and verifiable.

24/7 Customer Support

Our support team is available 7 days a week, 24 hours a day for any issues. Reach us via live chat or email.

Responsible Gaming Commitment

We believe entertainment should be enjoyable, not stressful. That's why self-limit and self-exclusion tools are always available on our platform.

FAQ

Answers to the most frequently asked questions about our Terms & Conditions.

You must be at least 18 years old to open an account with Novi bet. Use of the platform by minors is strictly prohibited. A national ID card or passport may be required for age verification.

A wagering requirement means you must place bets at a specified multiplier before a bonus can be withdrawn. For example, a 10x wagering requirement on a BDT 1,000 bonus means you must wager BDT 10,000. Full terms for each bonus are listed on the promotions page.

For KYC-verified accounts, withdrawals are typically processed within 15 minutes to 24 hours. Incomplete KYC or additional verification requirements may result in longer processing times.

No, each individual may only operate one account. If multiple accounts are detected, all of them will be closed and balances may be forfeited.

For significant changes, we will send a notification to your registered email and display a notice on the platform. That said, it is good practice to check this page regularly on your own.

Follow the Terms & Conditions, Stay Safe

Novi bet's Terms & Conditions are designed to protect you. Following them keeps your account and funds safe at all times. If you have any questions, please contact our support team.

18+
Minimum Age
24/7
Support Services
SSL
Encryption
1
One Account Per Person

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