Novi Bet Privacy Policy — Your Data, Our Responsibility

We believe your privacy is a fundamental right. Learn exactly how Novi Bet collects, uses, and protects your data — all in one place.

Last Updated: January 1, 2026
This Privacy Policy was last updated January 1, 2026 Last updated on.
1

Introduction

Novi Bet ("we", "us", "platform") takes your privacy seriously. This Privacy Policy ("Policy") explains how Novi Bet collects your personal data, how it is used, and the steps we take to keep your information secure.

By using our platform, you agree to this Privacy Policy. If you do not agree with any part of this policy, we ask that you refrain from using our platform. This policy has been prepared in English for the convenience of our users in Bangladesh.

Novi Bet is an internationally licensed online betting and gaming platform. We manage your personal data in accordance with international data protection standards. Your trust is our most valuable asset.

Summary

This policy makes our position clear — your data is never sold, all information is encrypted, and you can request to view or delete your data at any time.

2

What information we collect

Novi Bet collects your information in several ways. Some data is provided directly by you, while other data is collected automatically when you use the platform. A detailed breakdown of the information collected is provided below:

Data Type How it is collected Purpose
Identity Information
Name, date of birth, NID/passport
Registration & KYC Identity verification, age confirmation
Contact Information
Email, mobile number
Registration Form Account communications, OTP
Financial information
bKash/Nagad/Rocket number
Deposit/Withdraw Transaction Processing
Usage Data
IP address, device information
Automatic Collection Security & Fraud Prevention
Gaming Information
Betting history, preferences
Platform Usage Service Improvement & Personalization

We do not collect any unnecessary or excessive data. Only information directly required to provide our services is collected, and every piece of data has a clear purpose.

3

How your information is used

Novi Bet uses your data only for specific, legitimate purposes. We respect your personal privacy and do not use your information beyond what is necessary. The main purposes for which we use your data are outlined below:

  • Account management: To create, verify, and secure your account.
  • Transaction Processing: To process deposits and withdrawals successfully.
  • Fraud Prevention: To detect suspicious activity and keep your account secure.
  • Legal obligations: To comply with AML (Anti-Money Laundering) and KYC regulations.
  • Service Improvement: To enhance and personalize your experience on the platform.
  • Customer Support: To respond to your complaints or inquiries promptly.
  • Promotional Communications: To send you offers and updates, with your consent.
  • Responsible Gaming: To help monitor and prevent gaming addiction.
Important

Novi Bet never sells or rents your data to third parties for advertising purposes. Your information is used solely to provide our services.

4

Data Sharing & Disclosure

Novi Bet may share your personal data with third parties in limited circumstances. In every case, this is done under strict confidentiality agreements.

Parties with whom we may share your information:

  • Payment Processors: Payment gateways such as bKash, Nagad, and Rocket through which transactions are processed.
  • KYC verification services: Licensed third-party providers used for identity verification.
  • Law enforcement agencies: Where required by a court order or legal obligation.
  • Regulatory Authority: Required for licensing and compliance purposes.
  • Technology Service Providers: Companies that support platform operations, such as cloud hosting providers.

Outside of the above circumstances, your data is never shared with any third party. All service providers are contractually bound to comply with our Privacy Policy.

Warning

Novi Bet does not sell your data to any advertisers, brokers, or marketing companies. Any such request received will be treated as fraudulent.

5

Cookies & tracking technologies

Novi Bet uses cookies and similar tracking technologies to improve platform performance and personalize your experience. Cookies are small data files stored in your browser.

The cookies we use:

  • Essential cookies: Essential for the platform to function properly and cannot be disabled.
  • Performance Cookies: Used to monitor site speed and performance.
  • Functional Cookies: Helps remember your language preference and login details.
  • Analytics Cookies: Used to analyze user behavior and improve our services.

You can manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features. Refer to your browser's Help section for guidance on managing cookies.

6

Data Retention Period

Novi Bet retains your personal data for as long as necessary or as required by law. Certain data may be kept for a defined period even after your account is closed.

  • Account information: For the duration the account is active and a minimum of 5 years after closure.
  • Financial transaction records: A minimum of 7 years, as required under AML regulations.
  • KYC documents: Minimum 5 years after the last transaction.
  • Gaming History: 3 years after account closure.
  • Customer service contact: 2 years after last contact.

Once the retention period expires, data is permanently and securely deleted. If a legal dispute or investigation is ongoing, data may be retained for a longer period.

7

Your data rights

Novi Bet believes you should have full control over your own data. We guarantee the following rights:

Your rights over your information

Your rights regarding the data we hold about you on the Novi Bet platform.

Right to Access

You may request a full list of the data we hold about you. We will respond within 30 days.

Right to Rectification

You can request corrections to any inaccurate or outdated information. Many details can be updated directly through your account settings.

Right to Erasure

You can request deletion of your data under certain conditions. Some information may need to be retained to meet legal obligations.

Right to Restrict Processing

You can request that we limit how your information is used for specific purposes.

Right to Portability

You may request an export of your data in a standard format.

Right to object

You can object to marketing communications or to the processing of your data for specific purposes.

To exercise any of your rights, please contact our support team. We will respond within 30 business days.

8

Child Protection

Novi Bet strictly does not collect or process data from anyone under the age of 18. Our platform is designed exclusively for adults.

Age verification is mandatory at registration. If we discover that a minor's information has been collected by mistake, it will be deleted immediately and the associated account will be closed.

Minor Protection

If a minor in your household has unintentionally accessed Novi Bet, please contact our support team immediately. We will take swift action.

9

Security Measures

Novi Bet uses industry-leading security technology to protect your data. Our security framework is regularly verified through third-party audits.

  • 256-bit SSL Encryption: All data transfers occur through encrypted channels.
  • Two-Factor Authentication (2FA): An extra layer of security at login.
  • Firewall Protection: Advanced firewall systems to prevent unauthorized access.
  • Regular Security Audits: Regular testing by independent experts.
  • Data Masking: Sensitive information (such as card numbers) is partially masked.
  • Unusual activity alerts: Instant notifications for suspicious logins or transactions.

In the event of a data breach, we will promptly notify affected users as required by law and take all necessary protective measures.

10

Policy Changes

Novi Bet may update this Privacy Policy when necessary. Changes may arise due to legal updates, new services, or technological improvements.

For significant changes, we will send a notification to your registered email and post a clear announcement on the platform. The "Last Updated" date at the top of this page will always reflect the most recent revision.

Continued use of the platform after any changes constitutes acceptance of the updated policy. If any part of the policy is unclear, please reach out to our support team.

Recommendation

We recommend reviewing this page every three months to stay up to date with our latest Privacy Policy.

Why you can trust Novi Bet with your privacy

A brief overview of how we protect your data.

Zero Data Sale Policy

Novi Bet never sells your personal data to third parties. Your data is used exclusively to improve our services.

Military-Grade Encryption

Every transaction and piece of personal data is fully protected with 256-bit SSL encryption.

Your control over your data

View, correct, or request deletion of your data at any time. Full transparency is our commitment.

Regular Compliance Audits

We maintain the highest standards through regular security and compliance audits conducted by independent third parties.

Transparent Policy in Plain Language

Our policy is written in plain, straightforward language — no complex legal jargon — so you can easily understand how we handle your information.

24/7 Privacy Support

Our support team is available 7 days a week for any questions or concerns about data protection.

FAQs

Answers to the most frequently asked questions about our Privacy Policy.

No, never. Novi bet does not sell, rent, or use your personal information for advertising purposes. Your data is used solely to provide our services and ensure your security.

After account closure, certain data must be retained for a specified period due to legal obligations. For example, financial records are kept for up to 7 years. Once that period expires, all data is permanently deleted.

In some cases, data may be stored on international servers, but this is always encrypted and handled in accordance with international data protection standards. Any data transfer is governed by strict contractual agreements.

Click the "Unsubscribe" link at the bottom of any promotional email, or let our support team know. We'll stop all marketing communications within 48 hours.

Yes. In the event of a data breach, affected users will be notified as quickly as possible via email and platform notifications, in accordance with legal obligations.

Your privacy is our priority

Novi Bet was built on trust from day one. We understand that when you come to our platform, you're entrusting us with both your personal information and your money. Protecting that trust is our greatest responsibility.

256-bit
SSL Encryption
24/7
Security Monitoring
0%
Data Sale
30
Requests responded to per day

Start Betting in a Safe Environment

Your data is secure and your transactions are safe at Novi Bet — register now and enjoy with complete peace of mind.

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